{"id":9313,"date":"2025-07-16T13:45:30","date_gmt":"2025-07-16T10:45:30","guid":{"rendered":"https:\/\/bitimpulse.com\/?p=9313"},"modified":"2025-07-16T13:47:16","modified_gmt":"2025-07-16T10:47:16","slug":"yaki-kpi-najchastishe-zastosovuyutsya-v-e-commerce-dlya-oczinky-uspishnosti-marketyngovyh-kampanij-cac-ltv-konversiya","status":"publish","type":"post","link":"https:\/\/bitimpulse.com\/en\/yaki-kpi-najchastishe-zastosovuyutsya-v-e-commerce-dlya-oczinky-uspishnosti-marketyngovyh-kampanij-cac-ltv-konversiya\/","title":{"rendered":"Which KPIs Are Most Commonly Used in E-Commerce to Evaluate the Success of Marketing Campaigns (CAC, LTV, Conversion Rate)?"},"content":{"rendered":"<p><\/p>\n<article class=\"text-token-text-primary w-full\" dir=\"auto\" data-testid=\"conversation-turn-126\" data-scroll-anchor=\"true\">\n<div class=\"text-base my-auto mx-auto py-5 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto flex max-w-(--thread-content-max-width) flex-1 text-base gap-4 md:gap-5 lg:gap-6 group\/turn-messages focus-visible:outline-hidden\" tabindex=\"-1\">\n<div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"relative flex-col gap-1 md:gap-3\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"4c493d8e-8807-4a8d-8f88-e42a8e6eeac3\" data-message-model-slug=\"gpt-4o\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light\">\n<h3 data-start=\"183\" data-end=\"246\">1. Why \u201cMore Sales\u201d Isn\u2019t Always a Sign of Campaign Success<\/h3>\n<p data-start=\"248\" data-end=\"548\">In many e-commerce businesses, the success of a campaign is judged simply: \u201cWe got more orders \u2014 great.\u201d But that\u2019s just <strong data-start=\"369\" data-end=\"395\">the tip of the iceberg<\/strong>.<br data-start=\"396\" data-end=\"399\" \/>Real effectiveness is determined by <strong data-start=\"435\" data-end=\"476\">how much those orders cost to acquire<\/strong>, <strong data-start=\"478\" data-end=\"512\">how valuable the customers are<\/strong>, and <strong data-start=\"518\" data-end=\"547\">how long they stay active<\/strong>.<\/p>\n<p data-start=\"550\" data-end=\"692\">That\u2019s why proper evaluation requires a set of <strong data-start=\"597\" data-end=\"634\">KPIs (Key Performance Indicators)<\/strong> to understand both profitability and long-term potential.<\/p>\n<hr data-start=\"694\" data-end=\"697\" \/>\n<h3 data-start=\"699\" data-end=\"728\">2. Key KPIs in E-Commerce<\/h3>\n<h4 data-start=\"730\" data-end=\"775\">2.1. <strong data-start=\"740\" data-end=\"775\">CAC \u2014 Customer Acquisition Cost<\/strong><\/h4>\n<p data-start=\"777\" data-end=\"916\"><strong data-start=\"777\" data-end=\"792\">What it is:<\/strong> the average amount spent to acquire one new customer.<br data-start=\"846\" data-end=\"849\" \/><strong data-start=\"849\" data-end=\"861\">Formula:<\/strong><br data-start=\"861\" data-end=\"864\" \/><code data-start=\"864\" data-end=\"916\">CAC = Marketing Expenses \/ Number of New Customers<\/code><\/p>\n<p data-start=\"918\" data-end=\"1119\"><strong data-start=\"918\" data-end=\"937\">Why it matters:<\/strong><br data-start=\"937\" data-end=\"940\" \/>If you spend \u20b4300 to attract a customer who places a \u20b4200 order \u2014 you\u2019re <strong data-start=\"1013\" data-end=\"1029\">losing money<\/strong>.<br data-start=\"1030\" data-end=\"1033\" \/>It\u2019s especially relevant when running paid campaigns on Google Ads, Meta, TikTok, etc.<\/p>\n<p data-start=\"1121\" data-end=\"1210\"><strong data-start=\"1121\" data-end=\"1129\">Tip:<\/strong><br data-start=\"1129\" data-end=\"1132\" \/>Compare CAC across different channels and campaigns \u2014 it varies significantly.<\/p>\n<hr data-start=\"1212\" data-end=\"1215\" \/>\n<h4 data-start=\"1217\" data-end=\"1251\">2.2. <strong data-start=\"1227\" data-end=\"1251\">LTV \u2014 Lifetime Value<\/strong><\/h4>\n<p data-start=\"1253\" data-end=\"1453\"><strong data-start=\"1253\" data-end=\"1268\">What it is:<\/strong> the total amount a customer is expected to spend with your business during their relationship with you.<br data-start=\"1372\" data-end=\"1375\" \/><strong data-start=\"1375\" data-end=\"1394\">Simple formula:<\/strong><br data-start=\"1394\" data-end=\"1397\" \/><code data-start=\"1397\" data-end=\"1453\">LTV = Average Order Value \u00d7 Number of Repeat Purchases<\/code><\/p>\n<p data-start=\"1455\" data-end=\"1648\"><strong data-start=\"1455\" data-end=\"1474\">Why it matters:<\/strong><br data-start=\"1474\" data-end=\"1477\" \/>You can afford a higher CAC if a customer <strong data-start=\"1519\" data-end=\"1547\">returns and keeps buying<\/strong>.<br data-start=\"1548\" data-end=\"1551\" \/>On the other hand, if most customers are one-time buyers, even a \u201cnormal\u201d CAC can lead to losses.<\/p>\n<p data-start=\"1650\" data-end=\"1784\"><strong data-start=\"1650\" data-end=\"1662\">Example:<\/strong><br data-start=\"1662\" data-end=\"1665\" \/>A customer spends \u20b4600 per order and buys 5 times \u2192 LTV = \u20b43000.<br data-start=\"1729\" data-end=\"1732\" \/>Even a CAC of \u20b4500 would be profitable in this case.<\/p>\n<hr data-start=\"1786\" data-end=\"1789\" \/>\n<h4 data-start=\"1791\" data-end=\"1825\">2.3. <strong data-start=\"1801\" data-end=\"1825\">CR \u2014 Conversion Rate<\/strong><\/h4>\n<p data-start=\"1827\" data-end=\"1934\"><strong data-start=\"1827\" data-end=\"1842\">What it is:<\/strong> the percentage of website visitors who complete a desired action (e.g., purchase, sign-up).<\/p>\n<p data-start=\"1936\" data-end=\"2008\"><strong data-start=\"1936\" data-end=\"1948\">Formula:<\/strong><br data-start=\"1948\" data-end=\"1951\" \/><code data-start=\"1951\" data-end=\"2008\">CR = Number of Orders \/ Number of Website Visits \u00d7 100%<\/code><\/p>\n<p data-start=\"2010\" data-end=\"2168\"><strong data-start=\"2010\" data-end=\"2029\">Why it matters:<\/strong><br data-start=\"2029\" data-end=\"2032\" \/>High traffic without conversions = <strong data-start=\"2067\" data-end=\"2084\">budget wasted<\/strong>.<br data-start=\"2085\" data-end=\"2088\" \/>CR depends on site usability, speed, product descriptions, design, reviews, etc.<\/p>\n<p data-start=\"2170\" data-end=\"2234\"><strong data-start=\"2170\" data-end=\"2188\">Typical range:<\/strong> 1\u20133% in most industries, but varies by niche.<\/p>\n<hr data-start=\"2236\" data-end=\"2239\" \/>\n<h4 data-start=\"2241\" data-end=\"2280\">2.4. <strong data-start=\"2251\" data-end=\"2280\">AOV \u2014 Average Order Value<\/strong><\/h4>\n<p data-start=\"2282\" data-end=\"2333\"><strong data-start=\"2282\" data-end=\"2297\">What it is:<\/strong> the average amount spent per order.<\/p>\n<p data-start=\"2335\" data-end=\"2390\"><strong data-start=\"2335\" data-end=\"2347\">Formula:<\/strong><br data-start=\"2347\" data-end=\"2350\" \/><code data-start=\"2350\" data-end=\"2390\">AOV = Total Revenue \/ Number of Orders<\/code><\/p>\n<p data-start=\"2392\" data-end=\"2517\"><strong data-start=\"2392\" data-end=\"2411\">Why it matters:<\/strong><br data-start=\"2411\" data-end=\"2414\" \/>Helps identify whether you should focus on <strong data-start=\"2457\" data-end=\"2470\">upselling<\/strong>, <strong data-start=\"2472\" data-end=\"2483\">bundles<\/strong>, or <strong data-start=\"2488\" data-end=\"2505\">cross-selling<\/strong> strategies.<\/p>\n<p data-start=\"2519\" data-end=\"2585\">The higher the AOV, the more profit you get from existing traffic.<\/p>\n<hr data-start=\"2587\" data-end=\"2590\" \/>\n<h4 data-start=\"2592\" data-end=\"2631\">2.5. <strong data-start=\"2602\" data-end=\"2631\">ROAS \u2014 Return on Ad Spend<\/strong><\/h4>\n<p data-start=\"2633\" data-end=\"2721\"><strong data-start=\"2633\" data-end=\"2648\">What it is:<\/strong> the amount of revenue generated for every unit of currency spent on ads.<\/p>\n<p data-start=\"2723\" data-end=\"2787\"><strong data-start=\"2723\" data-end=\"2735\">Formula:<\/strong><br data-start=\"2735\" data-end=\"2738\" \/><code data-start=\"2738\" data-end=\"2787\">ROAS = Revenue from Campaign \/ Cost of Campaign<\/code><\/p>\n<p data-start=\"2789\" data-end=\"2946\"><strong data-start=\"2789\" data-end=\"2808\">Why it matters:<\/strong><br data-start=\"2808\" data-end=\"2811\" \/>It\u2019s one of the clearest indicators of marketing efficiency.<br data-start=\"2871\" data-end=\"2874\" \/>Example: ROAS = 4 means that for every \u20b41 spent, you earn \u20b44 in revenue.<\/p>\n<hr data-start=\"2948\" data-end=\"2951\" \/>\n<h3 data-start=\"2953\" data-end=\"3007\">3. Choosing the Right KPIs Based on Campaign Goals<\/h3>\n<div class=\"_tableContainer_80l1q_1\">\n<div class=\"_tableWrapper_80l1q_14 group flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"3009\" data-end=\"3405\">\n<thead data-start=\"3009\" data-end=\"3075\">\n<tr data-start=\"3009\" data-end=\"3075\">\n<th data-start=\"3009\" data-end=\"3038\" data-col-size=\"sm\">Campaign Goal<\/th>\n<th data-start=\"3038\" data-end=\"3075\" data-col-size=\"sm\">Priority KPIs<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"3142\" data-end=\"3405\">\n<tr data-start=\"3142\" data-end=\"3207\">\n<td data-start=\"3142\" data-end=\"3170\" data-col-size=\"sm\">Attracting new customers<\/td>\n<td data-col-size=\"sm\" data-start=\"3170\" data-end=\"3207\">CAC, CR, ROAS<\/td>\n<\/tr>\n<tr data-start=\"3208\" data-end=\"3273\">\n<td data-start=\"3208\" data-end=\"3236\" data-col-size=\"sm\">Retargeting<\/td>\n<td data-col-size=\"sm\" data-start=\"3236\" data-end=\"3273\">LTV, AOV, ROAS<\/td>\n<\/tr>\n<tr data-start=\"3274\" data-end=\"3339\">\n<td data-start=\"3274\" data-end=\"3302\" data-col-size=\"sm\">Increasing order value<\/td>\n<td data-col-size=\"sm\" data-start=\"3302\" data-end=\"3339\">AOV, CR<\/td>\n<\/tr>\n<tr data-start=\"3340\" data-end=\"3405\">\n<td data-start=\"3340\" data-end=\"3368\" data-col-size=\"sm\">Scaling sales<\/td>\n<td data-start=\"3368\" data-end=\"3405\" data-col-size=\"sm\">ROAS, CAC, Conversion Rate<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"sticky end-(--thread-content-margin) h-0 self-end select-none\">\n<div class=\"absolute end-0 flex items-end\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p data-start=\"3407\" data-end=\"3483\"><strong data-start=\"3407\" data-end=\"3421\">Important:<\/strong> KPIs should be analyzed <strong data-start=\"3446\" data-end=\"3464\">in combination<\/strong>, not in isolation.<\/p>\n<hr data-start=\"3485\" data-end=\"3488\" \/>\n<h3 data-start=\"3490\" data-end=\"3533\">4. How BAT Helps Monitor Marketing KPIs<\/h3>\n<p data-start=\"3535\" data-end=\"3566\">The BAT platform allows you to:<\/p>\n<ul data-start=\"3568\" data-end=\"3857\">\n<li data-start=\"3568\" data-end=\"3633\">\n<p data-start=\"3570\" data-end=\"3633\">Integrate ad accounts from Google, Facebook, TikTok, and more<\/p>\n<\/li>\n<li data-start=\"3634\" data-end=\"3694\">\n<p data-start=\"3636\" data-end=\"3694\">Display CAC, LTV, CR, and ROAS in interactive dashboards<\/p>\n<\/li>\n<li data-start=\"3695\" data-end=\"3750\">\n<p data-start=\"3697\" data-end=\"3750\">Generate detailed reports by campaign and timeframe<\/p>\n<\/li>\n<li data-start=\"3751\" data-end=\"3806\">\n<p data-start=\"3753\" data-end=\"3806\">Detect anomalies (e.g., sudden drop in conversions)<\/p>\n<\/li>\n<li data-start=\"3807\" data-end=\"3857\">\n<p data-start=\"3809\" data-end=\"3857\">Analyze data by channel, segment, or seasonality<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3859\" data-end=\"3962\">BAT isn\u2019t just about data \u2014 it\u2019s a <strong data-start=\"3894\" data-end=\"3946\">complete marketing performance management system<\/strong> for e-commerce.<\/p>\n<hr data-start=\"3964\" data-end=\"3967\" \/>\n<h3 data-start=\"3969\" data-end=\"3983\">Conclusion<\/h3>\n<p data-start=\"3985\" data-end=\"4327\" data-is-last-node=\"\" data-is-only-node=\"\">There is no single magic metric in e-commerce. But a <strong data-start=\"4038\" data-end=\"4084\">combination of CAC, LTV, CR, AOV, and ROAS<\/strong> provides a full picture of whether your marketing is not only working \u2014 but <strong data-start=\"4161\" data-end=\"4183\">working profitably<\/strong>. With platforms like BAT, these numbers become more than just data points \u2014 they become <strong data-start=\"4272\" data-end=\"4326\">real tools for decision-making and business growth<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Why \u201cMore Sales\u201d Isn\u2019t Always a Sign of Campaign Success In many e-commerce businesses, the success of a campaign is judged simply: \u201cWe got more orders \u2014 great.\u201d But that\u2019s just the tip of the iceberg.Real effectiveness is determined by how much those orders cost to acquire, how valuable the customers are, and how [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-9313","post","type-post","status-publish","format-standard","hentry","category-pytannya-vidpovidi"],"_links":{"self":[{"href":"https:\/\/bitimpulse.com\/en\/wp-json\/wp\/v2\/posts\/9313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitimpulse.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bitimpulse.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bitimpulse.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bitimpulse.com\/en\/wp-json\/wp\/v2\/comments?post=9313"}],"version-history":[{"count":1,"href":"https:\/\/bitimpulse.com\/en\/wp-json\/wp\/v2\/posts\/9313\/revisions"}],"predecessor-version":[{"id":9314,"href":"https:\/\/bitimpulse.com\/en\/wp-json\/wp\/v2\/posts\/9313\/revisions\/9314"}],"wp:attachment":[{"href":"https:\/\/bitimpulse.com\/en\/wp-json\/wp\/v2\/media?parent=9313"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bitimpulse.com\/en\/wp-json\/wp\/v2\/categories?post=9313"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bitimpulse.com\/en\/wp-json\/wp\/v2\/tags?post=9313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}